Keeper — Support

Need help with Keeper, a purchase, or a privacy request? Email support.

Common questions

How do I cancel my subscription?

Open the Settings app → tap your name at the top → Subscriptions → Keeper Weekly → Cancel. Apple handles billing and cancellation for all in-app subscriptions.

How do I restore a purchase on a new device?

Open Keeper → Settings → Your data → Restore purchases. Make sure your device is using the Apple account used for the original purchase.

How do I request data deletion?

Keeper does not require an account. To request deletion of server-side quota and analytics records associated with your installation:

In Keeper, open Settings → Your data → Anonymous device ID. The ID is visible and can be copied.
Email us at lachhman.anthony@gmail.com with that ID and the words "delete my data" in the subject.
We will remove the matching quota and analytics records within 30 days. Results and cached enhanced images in Keeper are removed when you clear app storage or uninstall the app. Original photos in your library remain until you delete them there.

Keeper — Support

Common questions

How do I cancel my subscription?

How do I restore a purchase on a new device?

How do I request data deletion?

Where can I read your Privacy Policy and Terms?